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Public Adjusters In Rockdale, Kentucky That Work For YOU!
100% Contingency Based. We Don't Get Paid Unless YOU Get Paid!
*Not All Services Available In All Areas.
Don't Settle For Less!
Get The HIGHEST & Most FAIR Settlement Amount, That You Are Legally Entitled To, From Your Insurance Claim!
Get a free on-site inspection & insurance policy evaluation from one of our expert public claims adjusters!
Work with highly trained & verified Rockdale public adjusters who are state-licensed, bonded, and trained to handle all residential or commercial insurance claims, big or small!
Public Claims Adjusters Network (PCAN) member public claims adjusters in Rockdale, Kentucky offer technical and detailed expertise that has satisfied countless homeowners, business owners, condominium associations, property management companies, and HOAs.
Our network members have years of experience dealing with insurance companies. Many of our network’s public adjusters also have previous backgrounds in construction and/or insurance, giving them a significant advantage in quickly securing the highest claim settlement compensation for their clients.
They know what to look for, what repairs actually cost, and what the insurance company’s adjusters tend to ignore (and hope you don’t know about!).
Consultations are always:
- Friendly
- Free
- No-Obligation
- 100% contingency-based In Nearly Every State
… meaning your public adjuster doesn’t get paid, unless you get paid!*
Public Claims Adjusters Network (PCAN) public adjusters take pride in providing superior customer service, and clear & friendly communication. Please fill out our contact form to schedule a no-obligation consultation with one of our network’s licensed & verified Kentucky public adjusters today!
*Some Services Not Available In All Areas. Contingency Fee Not Permitted By Law In Lousianna. By law, services in Kansas are only available for commercial claims.
Request Your No-Obligation Consultation With a PCAN-Verified Member Public Adjuster Today!
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*Some Services May Not Be Available In All Areas. Public Claims Adjusters Network (PCAN) is not a Public Adjusting Agency. PCAN is a private network of stringently vetted, state-licensed, bonded, and PCAN Verified Public Adjusters with members Nationwide. Your contact request will be matched to one of our verified member public adjusters serving the Rockdale community, to ensure the highest quality of service & care.
Higher Claim Payouts When Using A Public Adjuster According To Landmark OPPAGA Study!
Contingency Based. We don’t get paid, unless you get paid!
*Contingency fees not permitted by law in Louisiana.
Why Hire A Public Claims Adjuster In Rockdale Kentucky?
Rockdale Public Adjusters Help Get You The HIGHEST & Most Fair Settlement Amount (That You Are Legally Entitled To) From Your Homeowners, Roofing, Condo & HOA, & Business Insurance Claims!
Get a Free On-Site Inspection & Insurance Policy Evaluation From One Of Our Expert public insurance adjusters Members Today!
- Save You Time & Help Speed Up The Claim Process
- Help Alleviate Stress & Walk You Through The Whole Process
- Negotiate With The Insurance Company & Make Sure You Get The Highest Settlement Possible*
- Prepare & File All The Necessary Documents, And Handle All The Necessary Follow-up's
*Some Services Not Available In All Areas.
What Our Network Of Licensed Rockdale Public Insurance Adjusters Bring To The Table
Insurance Policy & Claims Specialists For Rockdale Residents
PCAN member public adjusters have years of experience in claims & reviewing coverages. As such, they understand the numerous types of policies and endorsements you may experience when dealing with your claim in Rockdale, Kentucky. Their expertise allows them to find & utalize the various coverages your policy may have, and in many cases, inform you of coverage & clauses you may not even know about.
Advocates For Homeowners, Businesses, & HOA's In Rockdale, Kentucky
PCAN member public insurance claims adjusters advocate for your rights as the policy holder. They ensure that the clients’ rights are being protected throughout the claims process, and make sure you get all the benefits you are entitled to based on your policy. Public adjusters are there with you every step of the way!
Experts In Seen & Unseen Damages For Rockdale Homeowners Insurance Claims
PCAN member public insurance adjusters in Rockdale, Kentucky have years of experience identifying damage, and in most cases, come from professional construction, roofing, and insurance backgrounds. As such, they are able to find & isolate damages that you may not even know to look for, or know would/should be covered by your policy! They also incorporate the latest assessment techniques & technology when conducting their property inspections.
Expert Rockdale Damage Claim Negotiators
Settlement negotiation is critically important when it comes to the claims process. Public adjusters in Rockdale, Kentucky know how the insurance companies think, and come to the negotiation table fully prepared to defend & enforce your rights. PCAN member public adjusters have the expertise and experience in claims negotiations to ensure that you get what you are actually entitled to under your policy ... not what the insurance company tells you that you are, based on their own interests. When the insurance company plays hardball or puts up a fight, your public adjuster won't be afraid to get in that ring and fight them for what's rightfully yours!
Our Expert Public Adjusters Work Exclusively For You To Ensure You Get The Highest Settlement Possible From Your Property Insurance Claim After A Disaster.
Frequently Asked Questions (FAQ) About Rockdale Kentucky Public Adjusting
What Is A Public Claims Adjuster In Rockdale & What Do They Do?
Rockdale Public adjusters are licensed insurance professionals who independently defend policy holders throughout the insurance claims process. According to the National Association of Public Insurance Adjusters (NAPIA), these professionals act as advocates for homeowners to ensure that their interests are protected in dealing with insurance companies..
The function of public adjusters has become more significant over the last few years, specifically since insurance claims become more complex. A landmark study conducted by the Office of Program Policy Analysis and Government Accountability (OPPAGA) revealed that policyholders who utilized public adjusters received settlements up to 800% more than those who handled claims on their own.
Public adjusters provide comprehensive services throughout the claims process. They conduct detailed assessments of the damages, and prepare and file all necessary documentation, and handle all communication with insurance companies. This professional support significantly reduces the time and stress that comes with filing claims which allows policyholders to concentrate on recovering.
Operating primarily on a basis of contingency fees, typically ranging from 10% to 20 percent of the settlement, public adjusters are incentivized to secure the maximum possible compensation for their clients. The fee structure varies according to the complexity of the claim state regulations, as well as required resources.
These professionals have extensive expertise of insurance policies, as well as building codes, and construction costs. They leverage this expertise to:
- Expedite the claims process
- Document and assess the damages thoroughly
- Navigate complex policies
- Directly negotiate with insurance carriers
- Be sure to comply with filing deadlines and additional policy requirements
Research has clearly shown that professional representation during the claims process usually results in more comprehensive settlements as well as quicker resolution of claims. Public adjusters’ understanding of insurance regulations and industry practices can prevent common mistakes that could delay or diminish claim settlements.
Related Story: Are Public Adjusters Worth It?
Disclaimer: *Some Services Not Available In All Areas. Contingency fees are not permitted in Louisiana.
Will My Settlement Be Larger If I Hire A Rockdale Public Adjusting Company?
Research and industry analysis has shown the hiring of a public insurance adjuster can substantially increase policyholder settlements for claims. According to a landmark study by the Office of Program Policy Analysis and Government Accountability (OPPAGA), policyholders who used public adjusters received settlements up to 800% higher than those who handled claims themselves.
Public adjusters in Rockdale, Kentucky serve as licensed professionals who represent only policyholders throughout the claim process. The National Association of Public Insurance Adjusters (NAPIA) reports that these state-licensed professionals provide detailed claim management services, which include detailed documents for property damage as well as policy interpretation as well as settlement discussions with insurance companies.
The value of representation by a professional is particularly evident in final settlement figures, as professionally managed claims typically yield more comprehensive damage assessment, and more accurate valuations of losses.
Public adjusters streamline the claims process by:
- Handling all correspondence and documentation with insurance companies
- Conducting thorough property damage assessments
- Preparing comprehensive claim submissions
- Negotiating directly with insurance companies
- Speeding up the settlement timeline
- Ensuring compliance with the policy specifications and deadlines
The majority of public adjusters operate on the basis of contingency fees, that typically range between 10% and 20 percent of the final settlement amount. This fee structure aligns the interests of the adjuster with the interests of the policyholder, since their compensation depends on securing a favorable settlement outcome.
The expertise of a Public Adjuster often proves valuable in difficult claims situations, where the knowledge of building codes, construction costs, and insurance policy provisions can significantly impact settlement outcomes.
Their professional oversight helps ensure that no damaged claims are overlooked and that claims are properly valued according to current market conditions.
Related Story: When Should I Hire A Public Claims Adjuster?
Disclaimer: *Some Services Not Available In All Areas. Contingency fees are not accepted in Louisiana.
How Much Do Rockdale Public Adjusters Near Me Charge?
Public adjusters typically operate on a contingency fee basis, charging between 10% to 20% of the final insurance claim settlement. According to the National Association of Public Insurance Adjusters (NAPIA), these fees vary based on claim complexity, state regulations, and required resources. The contingency fee structure ensures that public adjusters’ interests align directly with those of their clients, as their compensation depends on securing favorable settlements.
Before engagement, policyholders should carefully review fee arrangements and contract terms, ensuring clear understanding of the service agreement. According to the Insurance Information Institute (III), public adjusters must maintain state licenses and adhere to strict professional standards, providing an additional layer of consumer protection. Their role becomes particularly valuable in complex claims where specialized knowledge can significantly impact settlement outcomes.
A landmark study by the Office of Program Policy Analysis and Government Accountability (OPPAGA) demonstrated that policyholders who engaged public adjusters received settlements up to 800% higher than those who handled claims independently. This significant difference underscores the value these professionals bring to the claims process.
Related Story:How Does A Public Insurance Adjuster Work?
Disclaimer: *Some Services Not Available In All Areas. Contingency fees are not accepted in Louisiana.
When Should You Hire A Public Claims Adjuster In Rockdale, Kentucky?
Complex insurance claims often require expert knowledge to effectively navigate. Public insurance adjusters, state-licensed professionals who solely work for policyholders, can have a significant impact on claim outcomes as well as settlement outcomes.
Several scenarios require the use of a public adjuster:
- Property damage that is extensive
- Claims that involve multiple coverage types
- Disputed claims or partial claim denials
- Complex requirements for documentation
- Situations that are time-sensitive which require immediate attention
Public adjusters streamline the claims process by:
- Conducting extensive damage assessments
- The preparation and filing of all documentation required
- Managing communication with insurance companies
- Negotiating settlements on behalf of policyholders
- Ensure compliance with policy guidelines and deadlines
Public adjusters particularly benefit policyholders because of:
- Stress reduction through expert claim management
- Accelerating the settlement process
- Providing an objective assessment of damage
- Ensuring comprehensive documentation
- Utilizing industry-specific expertise to ensure fair settlements
Related Story:Are Public Insurance Adjusters Legit?
Disclaimer: *Some Services Not Available In All Areas. Contingency fees are not accepted in Louisiana.
When Is It Too Late To Hire A Public Adjuster Near Me In Rockdale?
Navigating the insurance claims process requires careful timing and professional expertise. Understanding when to engage a Kentucky public adjuster can significantly impact claim outcomes and settlement amounts. According to the National Association of Public Insurance Adjusters (NAPIA), policyholders can benefit from hiring a public adjuster at any point during an active claim, though earlier engagement typically yields better results.
Key timing considerations include:
Statute of Limitations:
- Each state maintains different deadlines for filing insurance claims
- Claims must be initiated within these legal timeframes
- Public adjusters can assist with existing claims, even if initially filed independently
Documentation Requirements:
- Public adjusters help organize and prepare comprehensive claim documentation
- They can recover or reconstruct missing documentation
- Professional documentation improves claim validity and settlement potential
Claim Status:
- Active claims benefit from professional representation
- Denied claims may be reopened with proper documentation
- Disputed settlements can be renegotiated
Public adjusters provide valuable services throughout the claims process Including:
- Expedited claim processing through professional management
- Expert negotiation with insurance carriers
- Complete documentation preparation and submission
- Regular communication with insurance companies
- Stress reduction through professional claim handling
- Maximum settlement potential through experienced representation
Related Story:Common Public Insurance Claims Adjuster Pitfalls & How To Avoid Them
Disclaimer: *Some Services Not Available In All Areas. Contingency fees are not permitted in Louisiana.
Why hire a Public Adjuster In Rockdale if your insurance company already sent an adjuster?
The choice to engage a state-licensed public claims adjuster, even if an insurance company has assigned its own adjuster, can significantly impact the outcome of an insurance claim.
Although the insurance company adjusters work for their employer’s interests … public adjusters In Rockdale, Kentucky serve as dedicated advocates for policyholders. The National Association of Public Insurance Adjusters (NAPIA) highlights that these state-licensed & regulated professionals operate independently to ensure fair settlements of claims and complete coverage interpretation.
Public adjusters streamline the claims process by managing the documentation, making complete evaluations of damage, and handling all communication with insurance companies. This type of professional intervention usually speeds up claim resolution and decreases homeowners burdens on administrative tasks.
The benefit of public adjusters also goes beyond financial benefits. They offer expert guidance through the entire claims process, guiding clients through complex policy terms and ensuring the damage is documented and valued.
They prepare detailed damage estimates, gather necessary evidence, and negotiate directly with insurance carriers for the highest settlement outcome.
Insurance claims can be complicated and time-consuming and require a professional’s assistance, which makes their representation valuable during significant loss events. Public adjusters’ expertise in negotiation and interpretation of policies often results in more extensive settlements that account for the obvious as well as hidden losses.
Disclaimer: *Some Services Not Available In All Areas. Contingency fees are not accepted in Louisiana.
Related Story:How Do Public Adjusters Get Paid & Who Pays Them?
Disclaimer: *Some Services Not Available In All Areas. Contingency fees are not permitted in Louisiana.
Can I File My Insurance Claim Myself In Rockdale, Kentucky?
While policyholders are entitled to file insurance claims independently, research from experts in the industry suggest this approach may not yield optimal results.
The most significant challenges of self-filing include:
- Complex documentation requirements and policy interpretation
- Time-intensive communication with insurance representatives
- Risk of overlooking covered damages or benefits
- Potential undervaluation of claims by insurance companies
- Limited-to-zero negotiation experience with insurers
licensed public adjusters have significant advantages in the process of settling claims:
-
- Professional Documentation and Assessment – Public adjusters thoroughly document damages, prepare comprehensive claim files, and handle all necessary paperwork, making sure that nothing is missed.
- Time and Stress Management – These professionals handle all communications with insurance companies so that homeowners can focus on recovery while expediting the process of submitting claims.
- Expert Negotiation – With a vast understanding of the insurance policies and rules, public adjusters negotiate directly with insurance companies to negotiate fair settlements.
- Cost-Effective Service – Public adjusters typically work on a contingency fee basis, which typically ranges between 10-20 percent of the final settlement amount, ensuring alignment with the policyholder’s interests.
The National Association of State Insurance Commissioners (NAIC) recognizes public adjusters as licensed professionals who represent the interests of policyholders throughout the claims process. Their expertise is particularly beneficial in complex claims or when significant damages are involved.
Statistics from the industry consistently show that professional professional representation by state-licensed public insurance adjusters leads to more favorable results for the policyholders, with quicker processing times, and more comprehensive settlement packages.
Related Story:Public Claims Adjuster Fees
Disclaimer: *Some Services Not Available In All Areas. Contingency fees are not permitted in Louisiana.
In Rockdale, Can My Contractor Represent Me Against My Insurance Company?
Although contractors frequently offer the opportunity to negotiate with insurers, this method can come with serious risks and restrictions. According to the National Association of Insurance Commissioners (NAIC), contractors do not have the legal authority and knowledge to act as official representatives for insurance claims negotiations.
This limitation can greatly affect the outcome of a claim and may affect any rights granted to the policyholder.
State insurance departments regulate licensed public adjusters, who undergo highly specialized training, must pass Federal background checks, and require special licensing from the state before they can operate. They also are legally authorized to act on behalf of the policyholder to protect & enforce their rights … legal authority that contractors do not have … thus they are the legal alternative to the representation of contractors.
Public Adjusters specialize in the interpretation of insurance policies, assessing damages, and working with insurance companies to guarantee fair and equitable settlements.
Public adjusters provide several distinct advantages, which include:
- Specialist claim documentation and filing
- Professional negotiation with insurance carriers
- Comprehensive damage assessment
- Accelerated claim processing
- Stress reduction through complete claim management
The National Association of Public Insurance Adjusters (NAPIA) emphasizes the fact that public insurance adjusters must hold professional licenses and adhere to strict ethical standards, thereby providing an additional layer of consumer protection that is not offered by the representation of contractors.
For complex claims for complex claims, for more complex claims, public adjusters have a wealth of knowledge in policy interpretation, documentation specifications and negotiation techniques often proves invaluable, potentially preventing costly mistakes and claim denials that could arise from contractor-led negotiations.
Related Story:When Is It Too Late To Consult With A Public Insurance Adjuster?
Disclaimer: *Some Services Not Available In All Areas. Contingency fees not allowed in Louisiana.
I Already Settled My Claim, But It Wasn’t Enough Money To Cover The Damages. Is It Too Late To Try To Get More Money?
If insurance settlements are not sufficient to cover property damages, policyholders have a range of legal options to pursue additional compensation, even after the initial settlement of claim.
As per the National Association of Insurance Commissioners (NAIC), NAIC recommends that policyholders be sure to carefully review their settlement terms and related documentation before accepting the final settlement.
The timing and circumstances for pursuing additional compensation are critical elements, as most insurance policies contain specific deadlines for claims disputes and appeals, usually between one and two years following the settlement date.
Licensed public adjusters are essential in re-evaluating settlement claims and finding overlooked damages. Public adjusters perform thorough assessments of property damages, document any additional damages, and negotiate with insurance carriers on behalf of policyholders.
Key steps for pursuing additional compensation include:
- Document newly discovered damages
- Review of policy terms and settlement agreements
- Gather new evidence and estimations
- Retain professional representation from a state-licensed public insurance adjusters
The National Association of Public Insurance Adjusters (NAPIA) emphasizes that public adjusters are often able to identify missed damages and policy provisions that allow for additional compensation. Their knowledge of the interpretation of policies and the valuation of claims proves particularly valuable when challenging settled claims.
Insurance policyholders must respond quickly after discovering inadequate settlement amounts, since delay can compromise their ability to obtain additional compensation. When utilizing a Public Claims Adjusters Network (PCAN) member Public Adjuster, the claim review and negotiation process typically progresses more efficiently than policyholder-directed efforts.
Disclaimer: *Some Services Not Available In All Areas. The use of contingency fees is not permitted in Louisiana.
Can My Insurance Company Cancel My Contract If I Use a Public Adjuster In Rockdale, Kentucky?
No. Insurance companies cannot legally cancel policies solely because policyholders hire public adjusters to represent their interests during the claims process, according to the National Association of Insurance Commissioners (NAIC). Policy cancellations are strictly governed by contractual terms and state regulations, typically limited to specific circumstances such as non-payment of premiums or material misrepresentation.
The National Association of Public Insurance Adjusters (NAPIA) emphasizes that hiring a licensed public claims adjusters is a protected right of policyholders. These professionals serve as advocates during insurance claims, handling documentation, negotiations, and communications with insurance carriers to expedite settlements.
The Insurance Information Institute (III) confirms that policyholders maintain the right to professional representation during claims processes, and insurers must honor this right while adhering to fair claims handling practices.
Related:Public Insurance Claim Adjusting Guides
Disclaimer: *Some Services Not Available In All Areas. Contingency fees are not accepted in Louisiana.
Our Expert Public Adjusters Work Exclusively For You To Ensure You Get The Highest Settlement Possible From Your Property Insurance Claim After A Disaster.
The Homeowners Insurance Claims Recovery Process In Rockdale, Kentucky
Kentucky state-licensed public adjusters are fluent in “Insurance Policy Jargon”, and will guide you through the entire property insurance claims process, while they fight to make sure you get the highest & most fair compensation possible for your claim!
View 7-Step Claims Recovery Process Map
(Click To Expand Infographic)
Our Expert Public Adjusters Work Exclusively For You To Ensure You Get The Highest Settlement Possible From Your Property Insurance Claim After A Disaster.
Learn How Rockdale Public Claims Adjusters Can Get You More From These Types Of Home Insurance Claims
- Water Damage Insurance Claims
- Hurricane Property Damage Insurance Claims Adjusters
- Flood Property Damage Insurance Claims
- Hail Property Damage Claims Adjusters
- Sewer Line Property Damage Claims Adjusters
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- Sinkhole Property Damage Insurance Claims
- Slab Leak Damage Insurance Claims
- Foundation Damage Insurance Claims
- Water Line & Pipe Damage Insurance Claims
- Fire Damage Insurance Claims Public Adjusters
- Wildfire Damage Insurance Claims Adjusters
- Denied Homeowners Damage Claims Adjusters
- Underpaid Homeowners Property Damage Insurance Claims
- New Damage Insurance Claims Public Adjusters
- Commercial Damage Claims Public Adjusters
- Homeowners Association (HOA) Damage Insurance Claims Public Adjusters
- Condo Association Damage Claims
- Theft Claims Public Adjusters
- Vandalism Property Damage Claims Adjusters
- Roofing Property Damage Claims Adjusters
- Storm & Wind Property Damage Insurance Claims
- Tornado Damage Claims
- Property Damage Insurance Claims
- Personal Property Damage Insurance Claims
- Earthquake Property Damage Claims
- Structural Property Damage Claims
- Lightning Property Damage Insurance Claims
- Mold Damage Insurance Claims
- Business Interruption Claims Public Adjusters
Our Expert Public Adjusters Work Exclusively For You To Ensure You Get The Highest Settlement Possible From Your Property Insurance Claim After A Disaster.
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- Tornado
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- Underpaid Insurance Claims
- Vandalism
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- Water Lines And Pipes
- Wildfire Damage
- Wind
- Wind
- Featured
- Adjusting
- Basement
- Black Mold
- Business Interruption
- CA
- Ceiling Damage
- Commercial Property Damage
- Condo Association
- Contractors
- Denied Insurance Claims
- Earthquake Damage
- Fire Damage
- Flood Damage
- Foundation Damage
- Hail
- Hail Damage
- Homeowners Association
- Homeowners Insurance
- Hurricane
- Hurricane Damage
- Inspections
- Installation
- Insurance
- Insurance FAQ
- Lightning
- Mitigation
- Mold Damage
- New Claims
- Personal Property Damage
- Property Damage
- Public Adjusting Guides
- Remediation
- Repairs
- Replacement
- Roof Damage
- Roof Leaks
- Sewer Lines
- Sinkhole Damage
- Slab Leak
- Solar Panels
- Storm Damage
- Storms
- Structural Damage
- terms
- Theft
- Tordano Damage
- Tornado
- TX
- Underpaid Insurance Claims
- Vandalism
- Water Damage
- Water Lines And Pipes
- Wildfire Damage
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Fire Damage 
Homeowners Insurance 
Sinkhole Damage 
Water Damage 
A homeowners insurance terms glossary provides insight to policyholders of critical terms and definitions commonly used to clarify various aspects of coverage and claims.
Key concepts include such terms as Actual Cash Value Vs. Replacement Value, a method for determining compensation based on replacement costs minus recoverable depreciation, and ALE (Additional Living Expenses), which cover necessary living costs when a home is uninhabitable.
For example, understanding your homeowners insurance declaration page, common insurance claim deductibles for various types of property damage, the general policy exclusions standard in many homeowners insurance policies, can bring much-needed awareness & clarity to policyholders of potential property insurance terms that may affect their claim outcomes. For example, knowing which key documents (such as photographs and receipts) are essential for substantiating claims.
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Our Expert Public Adjusters Work Exclusively For You To Ensure You Get The Highest Settlement Possible From Your Property Insurance Claim After A Disaster.
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Our Expert Public Adjusters Work Exclusively For You To Ensure You Get The Highest Settlement Possible From Your Property Insurance Claim After A Disaster.
More About Rockdale, Kentucky
Rockdale | |
|---|---|
  Rockdale Location within the state of Kentucky  Rockdale Rockdale (the United States) | |
| Coordinates: 38°25′8″N 82°41′53″W / 38.41889°N 82.69806°W | |
| Country | United States |
| State | Kentucky |
| County | Boyd |
| Elevation | 656 ft (200 m) |
| Population (2000) | |
• Total | 288,649 |
| Time zone | UTC-5 (Eastern (EST)) |
| • Summer (DST) | UTC-4 (EDT) |
| GNIS feature ID | 502159 |
Rockdale is an unincorporated community in Boyd County, Kentucky, United States, located south of Ashland. It is located on Midland Trail (original U.S. Route 60) at its intersection of Kentucky Route 538 and corridor into the city of Ashland. It was mostly a rural area until the 1970s, when a large subdivision began development, with several hundred tract houses.
Rockdale is a part of the Huntington-Ashland Metropolitan Statistical Area (MSA). As of the 2010 census, the MSA had a population of 287,702. New definitions from February 28, 2013, placed the population at 363,000.
SourceOur Expert Public Adjusters Work Exclusively For You To Ensure You Get The Highest Settlement Possible From Your Property Insurance Claim After A Disaster.