Work With Trusted & Experienced

Public Adjusters In Bristol, Connecticut That Work For YOU!

100% Contingency Based. We Don't Get Paid Unless YOU Get Paid!

*Not All Services Available In All Areas. 

Don't Settle For Less!

Get The HIGHEST & Most FAIR Settlement Amount, That You Are Legally Entitled To, From Your Insurance Claim!

Get a free on-site inspection & insurance policy evaluation from one of our expert public claims adjusters!

Work with highly trained & verified Bristol public adjusters who are state-licensed, bonded, and trained to handle all residential or commercial insurance claims, big or small!

Public Claims Adjusters Network (PCAN) member public claims adjusters in Bristol, Connecticut offer technical and detailed expertise that has satisfied countless homeowners, business owners, condominium associations, property management companies, and HOAs.

Our network members have years of experience dealing with insurance companies. Many of our network’s public adjusters also have previous backgrounds in construction and/or insurance, giving them a significant advantage in quickly securing the highest claim settlement compensation for their clients.

They know what to look for, what repairs actually cost, and what the insurance company’s adjusters tend to ignore (and hope you don’t know about!).

Consultations are always:

  • Friendly
  • Free
  • No-Obligation
  • 100% contingency-based In Nearly Every State

… meaning your public adjuster doesn’t get paid, unless you get paid!*

Public Claims Adjusters Network (PCAN) public adjusters take pride in providing superior customer service, and clear & friendly communication. Please fill out our contact form to schedule a no-obligation consultation with one of our network’s licensed & verified Connecticut public claims adjusters today!

*Some Services Not Available In All Areas. Contingency Fee Not Permitted By Law In Lousianna. By law, services in Kansas are only available for commercial claims.

Request Your No-Obligation Consultation With a PCAN-Verified Member Public Adjuster Today!

*Some Services May Not Be Available In All Areas. Public Claims Adjusters Network (PCAN) is not a Public Adjusting Agency. PCAN is a private network of stringently vetted, state-licensed, bonded, and PCAN Verified Public Adjusters with members Nationwide. Your contact request will be matched to one of our verified member public adjusters serving the Bristol community, to ensure the highest quality of service & care.

Up To 0 %

Higher Claim Payouts When Using A Public Adjuster According To Landmark OPPAGA Study!

0 %

Contingency Based. We don’t get paid, unless you get paid!

*Contingency fees not permitted by law in Louisiana.

Public Adjuster Graph
Public Adjuster Graph

Why Hire A Public Adjuster In Bristol Connecticut?

Bristol Public Adjusters Help Get You The HIGHEST & Most Fair Settlement Amount (That You Are Legally Entitled To) From Your Homeowners, Roofing, Condo & HOA, & Business Insurance Claims!

Get a Free On-Site Inspection & Insurance Policy Evaluation From One Of Our Expert public adjusters Members Today!

*Some Services Not Available In All Areas. 

What Our Network Of Licensed Bristol Public Insurance Adjusters Bring To The Table

Insurance Policy & Claims Specialists For Bristol Residents

PCAN member public insurance claims adjusters have years of experience in claims & reviewing coverages. As such, they understand the numerous types of policies and endorsements you may experience when dealing with your claim in Bristol, Connecticut. Their expertise allows them to find & utalize the various coverages your policy may have, and in many cases, inform you of coverage & clauses you may not even know about.

Advocates For Homeowners, Businesses, & HOA's In Bristol, Connecticut

PCAN member public adjusters advocate for your rights as the policy holder. They ensure that the clients’ rights are being protected throughout the claims process, and make sure you get all the benefits you are entitled to based on your policy. Public adjusters are there with you every step of the way!

Experts In Seen & Unseen Damages For Bristol Homeowners Insurance Claims

PCAN member public insurance adjusters in Bristol, Connecticut have years of experience identifying damage, and in most cases, come from professional construction, roofing, and insurance backgrounds. As such, they are able to find & isolate damages that you may not even know to look for, or know would/should be covered by your policy! They also incorporate the latest assessment techniques & technology when conducting their property inspections.

Expert Bristol Damage Claim Negotiators

Settlement negotiation is critically important when it comes to the claims process. Public adjusters in Bristol, Connecticut know how the insurance companies think, and come to the negotiation table fully prepared to defend & enforce your rights. PCAN member public claims adjusters have the expertise and experience in claims negotiations to ensure that you get what you are actually entitled to under your policy ... not what the insurance company tells you that you are, based on their own interests. When the insurance company plays hardball or puts up a fight, your public adjuster won't be afraid to get in that ring and fight them for what's rightfully yours!

Your Insurance Company Has An Adjuster ... Shouldn’t You?

Our Expert Public Adjusters Work Exclusively For You To Ensure You Get The Highest Settlement Possible From Your Property Insurance Claim After A Disaster.

Frequently Asked Questions (FAQ) About Bristol Connecticut Public Adjusting

Bristol Public adjusters are licensed insurance professionals who work on their own to defend policy holders throughout the insurance claims process. According to the National Association of Public Insurance Adjusters (NAPIA) they are experts act as advocates for homeowners and ensure their rights are protected in dealing with insurance companies.

The function of public adjusters has become increasingly important in recent years, particularly as insurance claims grow more complex. A landmark study conducted by the Office of Program Policy Analysis and Government Accountability (OPPAGA) found that policyholders who used public adjusters received settlements up to 800% more than those who dealt with claims themselves.

Public adjusters provide comprehensive services throughout the claim process. They conduct detailed assessments of the damages, and prepare and file all necessary documents, and handle all communication with insurance companies. This kind of professional assistance significantly cuts down the time and stress associated with filing claims, allowing policyholders to concentrate on recovering.

Working mostly on a contingency fee basis, typically ranging between 10 and 20 percent of the settlement, public adjusters are paid to ensure the highest possible amount of compensation to their customers. The fee structure varies according to the complexity of the claim, state regulations, and the amount of resources needed.

These professionals possess vast understanding of insurance policies,  and building codes, and construction costs. They use this knowledge to:

  • Expedite the claims process
  • Document and evaluate damages thoroughly
  • Navigate complex policy language
  • Negotiate directly with insurance carriers
  • Make sure you are in compliance with filing deadlines and additional policy requirements

Research has clearly shown that professional representation during the claims process often leads to more comprehensive settlements and faster claim resolution times. Public adjusters’ understanding of insurance regulations and industry practices helps prevent common pitfalls that could otherwise slow or hinder settlements.

Related Story: Are Public Adjusters Worth It?

Disclaimer: *Some Services Not Available In All Areas. Contingency fees are not accepted in Louisiana.

Research and analysis show the hiring of a public insurance adjuster can dramatically increase policyholder claim settlements. According to a landmark research study conducted by the Office of Program Policy Analysis and Government Accountability (OPPAGA), policyholders who used public adjusters received settlements as high as 800% higher that those who managed claims on their own.

Public adjusters in Bristol, Connecticut serve as licensed professionals who advocate exclusively for policyholders throughout the claim process. The National Association of Public Insurance Adjusters (NAPIA) states that these state-licensed professionals provide comprehensive claims management services, including precise documents for property damage, policy interpretation, as well as settlement negotiations with insurance companies.

The value of representation by a professional is particularly evident in final settlement figures, as professionally managed claims generally yield more comprehensive damage assessment and more accurate valuations of losses.

Public adjusters streamline the claims process by:

  •  Handling all documentation and correspondence with insurance companies    
  • Conducting thorough assessment of the damage to property  
  • Preparing comprehensive claim submissions
  • Directly negotiating with insurance carriers    
  • Speeding up the settlement timeline  
  • Ensuring compliance with the policy guidelines and deadlines  

Most public adjusters work on a basis of contingency fees, that typically range between 10% and 20% of the final settlement amount. The fee structure is aligned with the adjuster’s interests with those of the policyholder, as their compensation is contingent upon securing a favorable settlement.

The expertise of a Public Adjuster often is invaluable in complicated claims, where technical knowledge of building codes, construction costs, and insurance policy provisions can have a major impact on settlement outcomes.

Their expertise and oversight ensure that no insured damages are overlooked and that claims are appropriately valued according to current market conditions.

Related Story: When Should I Consult With A Public Adjuster?

Disclaimer: *Some Services Not Available In All Areas. Contingency fees are not accepted in Louisiana.

Public adjusters typically operate on a contingency fee basis, charging between 10% to 20% of the final insurance claim settlement. According to the National Association of Public Insurance Adjusters (NAPIA), these fees vary based on claim complexity, state regulations, and required resources. The contingency fee structure ensures that public adjusters’ interests align directly with those of their clients, as their compensation depends on securing favorable settlements. 

Before engagement, policyholders should carefully review fee arrangements and contract terms, ensuring clear understanding of the service agreement. According to the Insurance Information Institute (III), public adjusters must maintain state licenses and adhere to strict professional standards, providing an additional layer of consumer protection. Their role becomes particularly valuable in complex claims where specialized knowledge can significantly impact settlement outcomes.

landmark study by the Office of Program Policy Analysis and Government Accountability (OPPAGA) demonstrated that policyholders who engaged public adjusters received settlements up to 800% higher than those who handled claims independently. This significant difference underscores the value these professionals bring to the claims process.

Related Story:How Does A Public Insurance Adjuster Work?

Disclaimer: *Some Services Not Available In All Areas. Contingency fees are not permitted in Louisiana.

Complex insurance claims often require experienced professionals to navigate effectively. Public insurance adjusters, state-licensed professionals who work exclusively for policyholders, can have a significant impact on claim outcomes as well as settlement outcomes.

There are a variety of scenarios that warrant hiring a public adjuster:

  • Extensive property damage
  • Claims involving multiple types of coverage
  • Disputed claims or partial claim denials      
  • Complex requirements for documentation
  • Time-sensitive situations requiring immediate attention

Public adjusters streamline the claims process by:

  • Conducting extensive damage assessments
  • The preparation and filing of necessary documentation 
  • Communication with insurance companies 
  • Settlement negotiations on behalf of the policyholders 
  • Ensure compliance with policy terms and deadlines

Public adjusters particularly benefit policyholders because of:

  • Stress reduction by utilizing professional claim management
  • Expediting settlement processes 
  • Offering objective damage assessments
  • Ensuring comprehensive documentation
  • Leveraging industry expertise for fair settlements

Related Story:Are Public Claims Adjusters Legitimate?

Disclaimer: *Some Services Not Available In All Areas. Contingency fees are not accepted in Louisiana.

Navigating the insurance claims process requires careful timing and professional expertise. Understanding when to engage a Connecticut public adjuster can significantly impact claim outcomes and settlement amounts. According to the National Association of Public Insurance Adjusters (NAPIA), policyholders can benefit from hiring a public adjuster at any point during an active claim, though earlier engagement typically yields better results.

Key timing considerations include:

Statute of Limitations:

  • Each state maintains different deadlines for filing insurance claims
  • Claims must be initiated within these legal timeframes
  • Public adjusters can assist with existing claims, even if initially filed independently

Documentation Requirements:

  • Public adjusters help organize and prepare comprehensive claim documentation
  • They can recover or reconstruct missing documentation
  • Professional documentation improves claim validity and settlement potential

Claim Status:

  • Active claims benefit from professional representation
  • Denied claims may be reopened with proper documentation
  • Disputed settlements can be renegotiated

Public adjusters provide valuable services throughout the claims process Including:

  • Expedited claim processing through professional management
  • Expert negotiation with insurance carriers
  • Complete documentation preparation and submission
  • Regular communication with insurance companies
  • Stress reduction through professional claim handling
  • Maximum settlement potential through experienced representation

Related Story:Common Public Adjuster Pitfalls & How To Avoid Them

Disclaimer: *Some Services Not Available In All Areas. Contingency fees are not accepted in Louisiana.

The decision to employ a state-licensed public adjuster, even if an insurance company has assigned its own adjuster, could significantly impact the final outcome of an insurance claim.

While the insurance company adjusters work for the insurance company’s interests … public claims adjusters In Bristol, Connecticut serve as dedicated advocates for policyholders. The National Association of Public Insurance Adjusters (NAPIA) highlights that these state-licensed & regulated professionals operate independently to ensure fair settlement of claims and a thorough coverage interpretation.

Public adjusters streamline the claims process by managing documents, conducting complete evaluations of damage and coordinating all communications with insurance companies. This professional intervention typically accelerates the resolution of claims and eases homeowners’ administrative burdens.

The benefit of public adjusters also extends beyond monetary benefits. These professionals provide expert guidance throughout the claims process, providing the complexities of policy and ensuring that all damage is properly documented and assessed.

They prepare detailed damage estimates, gather necessary evidence, and negotiate directly with insurance carriers in order to get the best settlement results.

The process of settling insurance claims is complicated and time-consuming, making professional representation essential during major loss events. Public adjusters’ expertise in negotiation and policy interpretation usually results in more extensive settlements that account for the obvious as well as concealed damages.

Disclaimer: *Some Services Not Available In All Areas. Contingency fees are not accepted in Louisiana.

Related Story:How Do Public Insurance Claims Adjusters Get Paid & Who Pays Them?

Disclaimer: *Some Services Not Available In All Areas. Contingency fees are not accepted in Louisiana.

Although policyholders are entitled to make insurance claims on their own, data from industry experts suggests this strategy may not provide ideal results.

The most significant challenges of self-filing include:

  • ​​​​Complex documentation requirements and policy interpretation
  • Time-intensive communication with insurance representatives
  • Risk of overlooking covered damages or benefits
  • Potential undervaluation of claims by insurance companies
  • Limited-to-zero negotiation experience with insurers

​​​​Licensed public adjusters have substantial advantages during the claims process: 

  •  
    1. Professional Documentation and Assessment – Public adjusters thoroughly document damages, prepare comprehensive claims files, and manage all paperwork required, making sure that nothing is missed.
    2. Time and Stress Management – These professionals manage all communication with insurance companies so that homeowners can focus on recovering while speeding up the process of submitting claims.
    3. Expert Negotiation – With extensive knowledge of the insurance policies and rules, public adjusters deal directly with insurance companies to negotiate fair settlements.
    4. Cost-Effective Service – Public adjusters typically work on a contingency-fee basis, usually ranging from 10 to 20 percent of the final settlement amount, ensuring that the interests of the policyholder are protected.

The National Association of State Insurance Commissioners (NAIC) recognizes public adjusters as licensed professionals who represent the interests of policyholders during the process of settling claims. Their expertise can be useful in complicated claims or when significant damages are involved.

Statistics from the industry show that professional expert representation by state-licensed public insurance claims adjusters leads to more favorable outcomes for policy holders, with quicker processing, and more comprehensive settlement packages.

Related Story:How Much Do Public Insurance Adjusters Charge: Fees & Costs

Disclaimer: *Some Services Not Available In All Areas. Contingency fees are not permitted in Louisiana.

While many contractors offer the opportunity to negotiate with insurers, this method can come with some significant risks and limitations. According to the National Association of Insurance Commissioners (NAIC), contractors are not legally authorized and lack knowledge to act as representative for insurers in claim negotiations.

This limitation can greatly affect the outcome of a case and potentially compromise your rights as a policyholder.

Departments of insurance in each state oversee licensed public adjusters, who receive intensive specialized training, must pass Federal background checks, and require special licensing from the state before they can operate. They also are legally authorized to act on behalf of the policyholder in order to protect and defend their rights … legal authority that contractors do not possess … which makes them the legal and comprehensive alternative to representation by contractors.

Public Adjusters are experts in the interpretation of insurance policies, assessing damages, and negotiating with insurance companies to ensure fair and equitable claim compensation.

Public adjusters provide several distinct advantages, including:

  • Expert claim documentation and filing
  • Professional negotiation with insurance carriers
  • Comprehensive damage assessment
  • Faster claim processing
  • Reduce stress through total claim management

The National Association of Public Insurance Adjusters (NAPIA) insists on the fact that public adjusters need to maintain professional licenses and follow strict ethical standards, thereby providing another layer of consumer protection that is not offered by the representation of contractors.

For complex claims, for more complex claims, public adjusters have a wealth of knowledge in policy interpretation, documentation demands and negotiation strategies frequently can be invaluable, thereby avoiding costly mistakes and claim denials that could arise from the use of contractors in negotiations.

Related Story:When Is It Too Late To Hire A Public Insurance Adjuster?

Disclaimer: *Some Services Not Available In All Areas. Contingency fees not allowed in Louisiana.

If insurance settlements are not sufficient to compensate for damages to property, the policyholder has a variety of legal options for seeking further compensation following the initial settlement of claim.

According to the National Association of Insurance Commissioners (NAIC), NAIC recommends that policyholders carefully evaluate the terms of their settlement and related documents prior to accepting the final settlement payment.

The timing and the circumstances for seeking additional compensation are crucial aspects, as most insurance policies include specific deadlines for claims disputes as well as appeals, typically ranging from one to two years after the settlement date.

Licensed public insurance claims adjusters are crucial in re-evaluating settled claims and identifying previously missed damages. Public adjusters conduct thorough property assessments, as well as document any additional damage, and deal with insurance companies for policyholders.

Key steps for pursuing additional compensation include:

  1.  Document newly discovered damages
  2. Review of policy terms and settlement agreements
  3. Gather new evidence and estimates
  4. Think about professional representation from a state-licensed public adjusters

The National Association of Public Insurance Adjusters (NAPIA) emphasizes that public adjusters are often able to spot overlooked damages and policy provisions that support an additional amount of compensation. Their knowledge of the interpretation of policies and claim valuation is especially valuable in defending claims that have already been settled.

Insurance policyholders must respond quickly upon discovering insufficient settlement amounts, since delay could hinder their ability to obtain additional compensation. When utilizing a PCAN member Public Claims Adjuster, the claim review and negotiation process typically progresses more efficiently than policyholder-directed efforts. 

Disclaimer: *Some Services Not Available In All Areas. Contingency fees not allowed in Louisiana.

No. Insurance companies cannot legally cancel policies solely because policyholders hire public adjusters to represent their interests during the claims process, according to the National Association of Insurance Commissioners (NAIC). Policy cancellations are strictly governed by contractual terms and state regulations, typically limited to specific circumstances such as non-payment of premiums or material misrepresentation.

The National Association of Public Insurance Adjusters (NAPIA) emphasizes that hiring a licensed public insurance adjusters is a protected right of policyholders. These professionals serve as advocates during insurance claims, handling documentation, negotiations, and communications with insurance carriers to expedite settlements.

The Insurance Information Institute (III) confirms that policyholders maintain the right to professional representation during claims processes, and insurers must honor this right while adhering to fair claims handling practices.

Related:Public Adjusting Resources

Disclaimer: *Some Services Not Available In All Areas. Contingency fees not allowed in Louisiana.

Your Insurance Company Has An Adjuster ... Shouldn’t You?

Our Expert Public Adjusters Work Exclusively For You To Ensure You Get The Highest Settlement Possible From Your Property Insurance Claim After A Disaster.

The Homeowners Insurance Claims Recovery Process In Bristol, Connecticut

Connecticut state-licensed public claims adjusters are fluent in “Insurance Policy Jargon”, and will guide you through the entire property insurance claims process, while they fight to make sure you get the highest & most fair compensation possible for your claim!

Step #1

Make Sure Your Family Is Safe

When disaster strikes, the priority is to make sure your family is safe. Always have an emergency bag!

Step #1

Step #2

Contact A PCAN Public Adjuster In Bristol, Connecticut

Contact one of the PCAN verified and state-licensed public claims adjusters to schedule an appointment for them to come out & meet with you to inspect the damage.

Step #2

Step #3

Thorough Review Of Your Policy

Your public insurance adjuster will conduct a comprehensive review of your policy, note any coverage restrictions, coinsurance requirements, limitations, and review additional options that may be available to you.

Step #3

Step #4

Create A Claims Strategy That Works For Your Specific Goals & Needs

Your public adjuster will discuss what is most important to you when it comes to your claim, then create & tailor the right claims strategy to take care of your family.

Step #4

Step #5

Public Adjuster Takes Care Of All Insurance Related Paperwork, Negotiations, & Follow Up.

Once you have agreed on a strategy, your public claims adjuster will:

  • Meet with insurance company adjusters & personnel at the loss/damage location.
  • Agree to the scope of damages & make sure that they are including all the damages in the scope, as well as clearly deciding on what should be repaired vs. replaced.
  • Prepare a detailed reconstruction estimate.
  • Prepare a detailed inventory of personal property.
Step #5

Step #6

Negotiations & Final Settlement

Your public insurance claims adjuster will work to make sure you receive the highest settlement possible under your specific insurance policy.

Step #6

Step #7

Restoration | Reconstruction | Relocation

Your public insurance claims adjuster will negotiate with the insurance company to ensure that you can achieve your specific goals. Whether that’s full or partial restoration, rebuilding your property, or a full-relocation.

Step #7

(Click To Expand Infographic)

Your Insurance Company Has An Adjuster ... Shouldn’t You?

Our Expert Public Adjusters Work Exclusively For You To Ensure You Get The Highest Settlement Possible From Your Property Insurance Claim After A Disaster.

Learn How Bristol Public Claims Adjusters Can Get You More From These Kinds Of Home Insurance Claims

Public Adjusters Bristol, Connecticut

Your Insurance Company Has An Adjuster ... Shouldn’t You?

Our Expert Public Adjusters Work Exclusively For You To Ensure You Get The Highest Settlement Possible From Your Property Insurance Claim After A Disaster.

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An insurance terms glossary provides insight to policyholders of critical terms and definitions commonly used to clarify various aspects of coverage and claims.

Key concepts include such terms as Actual Cash Value (ACV), a method for determining compensation based on replacement costs minus recoverable depreciation, and ALE, which cover necessary living costs when a home is uninhabitable.

For example, understanding your home insurance declaration page, common homeowners insurance claim deductibles for various types of home damage, the general policy exclusions standard in many home insurance policies, can bring much-needed awareness & clarity to policyholders of potential insurance policy terms that may affect their claim outcomes. For example, knowing which key documents (such as photographs and receipts) are essential for substantiating claims.

Related Articles:

Your Insurance Company Has An Adjuster ... Shouldn’t You?

Our Expert Public Adjusters Work Exclusively For You To Ensure You Get The Highest Settlement Possible From Your Property Insurance Claim After A Disaster.

Find PCAN Public Adjusters In These Surrounding Cities:

Your Insurance Company Has An Adjuster ... Shouldn’t You?

Our Expert Public Adjusters Work Exclusively For You To Ensure You Get The Highest Settlement Possible From Your Property Insurance Claim After A Disaster.

Bristol, Connecticut
St Joseph Church, Bristol Ct.
St Joseph Church, Bristol CT.
Flag Of Bristol, Connecticut
Official Seal Of Bristol, Connecticut
Nicknames: 
Mum City, Home of ESPN, Bell City
Bristol'S Location Within Hartford County And Connecticut
Map
Map
Map
Coordinates: 41°40′52″N 72°56′26″W / 41.68111°N 72.94056°W / 41.68111; -72.94056
Country23Px United States
State19Px Flag Of Connecticut.svg Connecticut
CountyHartford
RegionNaugatuck Valley
Incorporated (town)1785; 240 years ago (1785)
Incorporated (city)1911; 114 years ago (1911)
Neighborhoods
  • Cedar Lake
  • Chippens Hill
  • East Bristol
  • Edgewood
  • Federal Hill
  • Forestville Village
  • Maple End
  • Northeast Bristol
  • Rustic Terrace
  • West End
Government
 • TypeMayor-council
 • MayorJeff Caggiano (R)
Area
 • Total
26.81 sq mi (69.44 km)
 • Land26.41 sq mi (68.39 km)
 • Water0.40 sq mi (1.05 km)
Elevation
420 ft (130 m)
Population
 (2024)
 • Total
61,892
 • Density2,270.20/sq mi (889.5/km)
Time zoneUTC−5 (EST)
 • Summer (DST)UTC−4 (EDT)
ZIP Codes
06010–06011
Area codes860/959
FIPS code09-08420
GNIS feature ID02378270
Major highways25Px Us 6.Svg 25Px Connecticut Highway 72.Svg
Websitewww.bristolct.gov

Bristol is a suburban city located in Hartford County, Connecticut, United States, 20 miles (32 km) southwest-west of Hartford. The city is also 120 miles southwest from Boston, and approximately 100 miles northeast of New York City. The city is part of the Naugatuck Valley Planning Region. As of the 2020 census, the population of the city was 61,844.

Bristol is the location of the general studios of ESPN, the location of Lake Compounce, the United States’s oldest continuously operating theme park, and is facing approval in 2024 to become home to one of the largest biomedical waste incineration operations in the United States.

Bristol was known as a clock-making city in the 19th century, and is the location of American Clock & Watch Museum. Bristol is also the site of the former American Silver Company and its predecessor companies.

Source

Your Insurance Company Has An Adjuster ... Shouldn’t You?

Our Expert Public Adjusters Work Exclusively For You To Ensure You Get The Highest Settlement Possible From Your Property Insurance Claim After A Disaster.